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Company History

Henderson Security – The Early Years

Henderson Security has had a footprint in Ottawa and the surrounding area goes back almost 60 years. Our founder Bob Henderson started Universal Alarms in the Byward Market back in 1959. We are proud to say that Universal Alarms was the first electronic security company in Eastern Canada.

The Canadian Alarm and Security Association (CANASA)

In 1977, Bob Henderson founded the Canadian Alarm and Security Association (CANASA). CANASA, also known as the Canadian Security Association, is a national not-for-profit organization dedicated to advancing the security industry. It is the national voice to speak on behalf of security companies of all sizes and areas of expertise. Today CANASA is the main voice of our industry, boasting over 1,000 active members in ten regions across Canada.


Bob Henderson also believed that it was the responsibility of all security professionals to align with the values of integrity, trust, communication, accountability, leadership, professionalism, continuous improvement and perhaps most importantly, a client focus.

The Modern Henderson Security

At the time of Bob’s passing in 1982, Universal Alarms had grown to be one of the largest independent security companies in Canada. Bob’s son, Doug has been carrying his father’s legacy and, together with his strong team of security professionals, is heavily involved in his customer’s protection and his company’s success.

Our Ottawa-owned and operated business is proud to partner with many of the world’s top brands and offering our clients a selection of quality security products at competitive prices. We are particularly proud to offer the NEXGEN Home Automation system.

Learn more about NEXGEN here.

Henderson Security’s Vision

Our vision of the future is simple, to help protect everything you care about completely and professionally. We will always uphold the vision and values that Bob Henderson set forth. For our clients, Henderson Security will always act with intention while operating with integrity and professionalism to build trusting relationships.

We Specialize In Security Services

Our competitors are large companies which are bundling cheap services for low prices. They sell subpar services, whereas we specialise in Security Services.

Numbers Speak for Themselves

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Whether you are interested in video surveillance, medical and personal safety, monitoring services or do it yourself help, our service technicians, sales, customer service representatives and administrative staff are committed to bringing our customers unrivaled security.

Call Henderson Security for Ottawa’s best security systems and local monitoring. Our Security team offers residential security systems to protect your family, commercial security systems to protect your business, and we work with several home builders in the Ottawa area to provide their home buyers with customizable security, ready when they move into their new home.

When you first contact our office, you will be met with professionalism and friendly staff. From the in-home/business professional evaluation of your specific security needs – to the installation and commissioning of your new security system, our team of security professionals at Henderson Security work tirelessly to earn your trust and ensure your 100% satisfaction.

We pride ourselves on offering our clients a personal and pleasant experience that will result in a safer and happier environment for everyone.