Testimonials

Want to know what some of our clients are saying?  Check out the Henderson Security Reviews below! If you are a happy Henderson Security client, feel free to leave your own testimonial and review on Google +, Home Stars or Facebook!

Henderson Security Reviews and Testimonials

Recently hired Henderson Security to protect my home. Great, friendly, accommodating staff! Looking forward to a long term partnership.

Ajoy Bista

My husband and I have just now renewed our Henderson Security contract for another two years because we have been so grateful for the excellent personal service that we have received over our initial contract period.

For example, at some point I arrived home late one night when my husband was away golfing in North Carolina and I was greeted by a beep-beep-beep that I thought was coming from our security system. Being on my own, and hating all things techno, I went into a tailspin. Unable to figure out what was going on, I called the Henderson Security monitoring station. The technician who took my call first checked to make sure that the security system indicated that there were no intruders or anything problematic with the systems monitored by the Henderson system. He could have hung up at that point but instead walked me (virtually) around my house until I located an old carbon monoxide monitor that I had put plugged into a wall socket long prior to retaining Henderson as a home security service. The tech advised that the battery was just about finished and was beeping to provide an alert. The battery was changed and the beeping stopped … what a relief!! And my near heart attack was averted!

Further, as I am a complete techno-neophyte but knowing that I need to be able to set the Henderson Security system when my husband is not around, I have been working to understand the full functionality of our system. This is not a problem with the security system but instead relates to my emotional and intellectual rejection of all things computer-linked. Mark Wilson, the Henderson sales manager, has gone out of his way several times to drop by our house on his way to or from work to give me a quick remedial lesson on something that I have forgotten because he knows that I have to actually see how things are done rather than try to follow telephone instructions.

My husband and I receive numerous flyers and other materials advertising the security services of national security telecom companies. We have checked them out in the past but have seen nothing that would give us the same level of confidence in the individual and complete support that we have had from Henderson Security.

And that is why we have just renewed our Henderson Security contract.

Anne and Gene Markell
Kanata

Their sales staff was easy to deal with; they took the time to explain everything and gave us a few options to consider before we ultimately went with them. Installation was quick and easy; they came and set everything up and made sure we knew how to use our system before they left. I really like how everything is connected with our system and I can use the app on my phone to turn on our lights, or to make sure the doors are locked. It’s been two years and we’re still very happy with the equipment and have had very few problems. These guys are great, and you should at least consider them!

Brad
Kanata

I have been with Mr Henderson for over 20 years and his company has always been nothing but good!! Service is always fast and friendly. They are also a huge supporter of The CHEO hospital which we visit on a regular basic due to having a child with some medical issues. I would highly recommend Henderson’s to anyone looking for local company with local monitoring!!!

Carol
Ottawa

I want to thank Henderson Security for their fast service and knowledgeable salespeople. we were impressed with the staff and the price of our system. I would recommend to anyone.

Cheryl Wilson
Kanata

Henderson Security has provided and maintained our security system for many years. They are pleasant to deal with and offer great service. We recently had new doors installed and then had sensors replaced by Tyler. Excellent service within 2 days by a competent installer. All queries are answered fully and to our satisfaction. Excellent company.

D Marcellus
Ottawa

Henderson Security is professional, friendly & can offer some of the most updated security options around! Plus they are local! I wouldn’t hesitate to refer them to friends, family or clients! Thank you!

Denis Sabourin
Ottawa

We have our warehouse secured with Henderson security. It’s soo simple to use. Great service amazing staff

John Andrew Charbonneau

I found Henderson Security to be excellent. They salesperson was extremely polite and helpful and the technicians were knowledgeable, fast and friendly. I have had one small change I wanted to make to my patio door alarm and they came out the next day and changed the contact point with no hesitation and no extra charge.

Leslie Eisner

The representative from Henderson Security took great care when i wanted to switch back for local monitoring. He explained what really happen with Microtec and apologized for the unfortunate consequence it caused me. In a very competitive industry Henderson offered me a online discount for my smoke detector and provided a free service call to install it and take over the monitoring. I highly recommend Paul and Henderson Security.

Neil
Ottawa

I have moved several times over the past 8+ years and continued renewing contracts with Henderson for security equipment and services. I recently moved, and as always dealt directly with Mark Wilson, who has always treated me in a professionally and friendly manner. On the day of my most recent installation, I was running very late. I asked Henderson if they could keep this appointment, which they did. The technician, Adam, arrived past his typical quitting time and stayed until after 8PM to complete the installation. I cannot say enough about my business relationship with Henderson. As always, a job well done.

Peter

I have been a customer of Henderson Security for over three years. I had a security system installed but also purchased an outside camera system. I had an issue with the camera system at no fault of Henderson Security. Arrangements were made to put a new digital system in at no extra cost. The service was prompt and I want to thank Troy Brake for all his assistance. As a retired Police Officer it was very important to deal with a company I could rely on. I would not hesitate in recommending this company for your security needs. Thanks again for the professional service.

Shawn Gilbert

My experience with Henderson Security has been nothing but positive since the day they secured my place in Kanata. I was thinking of doing things on my own and going to Best Buy to buy a wireless camera and some other devices, but ultimately decided to let the pros do it. They were recommended to us by our neighbours who had been using them for about ten years.

Tim
Stittsville

Paul O’Kane at Henderson Security came into our home, took the time to get to know us and our needs and then gave us unparalleled customer service to provide us a solution that met our needs. He was there throughout the whole process to ensure everything went ahead as promised. If you’re looking for someone who goes above and beyond to ensure great quality service along with a great product, go see Paul for all of your security needs. Both my wife and my family feel much safer now having Paul looking out for us.

Tyler Shaver
 

Contact Us

Complete the form below and we’ll get right back to you.
To book an appointment click here.