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Did You Know?

At Henderson, we care about your well-being and will work hard every day to earn your business. We have compiled a list of articles that contain useful information about how to protect your valuables, your loved ones, or your business.

If you have recently written an article or know of some helpful information we should post here, please contact us or call us at
613-728-6441.


Tips on Buying Alarm Systems

We have collected a useful list of tips on buying an alarm system. We hope you will find these useful and provide you with peace-of-mind.

DO:

- Determine whether estimates are for purchase, rental, or lease to purchase.

- Find out how the system is monitored. What is the duration of the monitoring contract and does it include service charges? Where is the monitoring station?

- Ask for credentials of the sales representative. There tends to be a high turnover rate of sales reps in the alarm industry.

- Find out what the alarm company's policy is on verification. Does the company phone the residence when it receives an alarm?

- Find out the warranty period and what is covered.

- Find out if the equipment is approved by the Underwriters' Laboratory of Canada, the Canadian Standards Association, and the federal Department of Communication.

- Get a detailed list of what equipment is being installed.

- Check references.

- Make sure the system comes with proper documentation and instructions.

- Ask who is actually installing the system. In smaller companies, the person selling the system may subcontract the labor and the monitoring to two different companies.

- Be cautious in dealing with one or two person operations who do not have enough insurance coverage.

DO NOT:

- Be pressured by scare tactics and sales gimmicks.

- Do not allow persons in the home for an evaluation without the proper ID.

- Buyer beware when offered a free system, there is always cost associated.

- Let the system be connected into your phone line unless you have a Bell Canada approved installation of a special alarm jack.



May 11,2007
  Articles

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Interior Home Security Tips

Tips on Buying Alarm Systems

Exterior Home Security Tips

 




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